The SME Growth Podcast

Episode 109: 10 Steps in the Perfect Recruitment Process

Written by Pete Johnson | Feb 28, 2025 12:17:20 PM

In this thought-provoking episode, Dave Parry and Richard Buckle challenge conventional recruitment practices by revealing how traditional CVs fail to identify the best candidates. Drawing from 15+ years developing recruitment processes for dozens of SMEs, they share their proven 10-stage framework that evaluates candidates beyond paper qualifications and gut feelings. Their approach focuses on dimensions that actually predict success: cultural alignment, coachability, curiosity, and practical capabilities. With recruitment mistakes becoming increasingly costly for businesses, this episode provides actionable strategies to transform your hiring from a subjective art into a reliable science that consistently identifies candidates who will truly thrive in your organisation.

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Key Topics Discussed

The Limitations of Traditional CVs
  • Examination of why CVs often fail to reveal whether a candidate will succeed in a role
  • Analysis of how modern recruitment needs have evolved beyond chronological work histories
  • Discussion of how online presence (LinkedIn, portfolios, published works) has largely replaced traditional CV functions
  • Exploration of alternative ways candidates can distinguish themselves in the application process
Developing a Comprehensive Recruitment Framework
  • Detailed breakdown of a 10-step recruitment process that minimises bias and maximises candidate evaluation
  • Analysis of how assessment centres can effectively evaluate multiple candidates simultaneously
  • Explanation of techniques to test for qualities like curiosity and coachability that don't appear on CVs
  • Discussion of how personality tests can be effectively incorporated into the recruitment process
Innovative Candidate Evaluation Techniques
  • Investigation of digital tools like video responses and asynchronous interviews to pre-screen candidates
  • Examination of creative exercises and tests that reveal candidates' true capabilities and cultural fit
  • Analysis of how to design case studies and presentations that demonstrate relevant skills
  • Discussion of subtle ways to test candidate thoroughness and attention to detail
Making Effective Hiring Decisions
  • Strategies for scoring candidates consistently across multiple dimensions
  • Methods for eliminating bias through multi-interviewer assessments
  • Approaches for giving constructive feedback to unsuccessful candidates
  • Discussion of the importance of work trials and immersive experiences in final selection decisions

Quotes to Remember

"From the CVs, there is absolutely no way I can tell whether someone's going to be any good."

"Now there are so many factors around cultural fit. Can they actually do the job? You don't know until they try. Can they do the job in your context?"

"We've always been impressed when people have just turned up in person. It's so much more effort from their point of view than sending in a CV."

"When you've worked out it was the wrong hire, a misfit, and you've got to unwind the position, everybody gets very upset, nobody wants to do it, and it costs you a lot of money."

Top Takeaways

  • Rethink CV-Driven Recruitment: Traditional CVs are increasingly inadequate for evaluating candidates' true potential. Consider alternative methods that demonstrate skills and cultural fit rather than just work history.
  • Implement Multi-Stage Evaluation: Create a structured process that gradually narrows candidates through progressively more intensive assessments, including digital pre-screening, interviews, and performance tasks.
  • Measure What Matters: Design assessments that test for qualities crucial for success in your specific organisation—like curiosity, coachability, problem-solving, and cultural alignment—rather than just technical qualifications.
  • Involve Multiple Stakeholders: Having several team members participate in candidate evaluation provides diverse perspectives and reduces individual bias, leading to more balanced hiring decisions.
  • Invest Proper Resources: Though comprehensive recruitment processes require significant time investment (around 100 hours per role), this pales in comparison to the cost of making the wrong hire and having to start over.

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